APELLA REAL ESTATE BUSINESS SOLUTIONS

We are pleased to have the opportunity to introduce ourselves. Apella Real Estate Business Solutions is an Appraisal Management Company based out of Adrian Michigan with operations in Keysville Virginia and Zolfo Springs Florida.  Apella markets to homeowners, investors and real estate sales professionals while maintaining a lender client base. Apella Real Estate Business Solutions has been designed to "PROVIDE RESOURCES" to our clients, vendors and real estate service partners in efforts to educate and promote the real estate industries to the general consumer.

Apella Real Estate Business Solutions is committed to providing high quality real estate appraisal and real estate service products supplied through our network of appraisers and real estate service partners. Through communication, education, superior customer service and team work we look forward to earning your trust and loyalty.

Apella Real Estate Business Solutions looks forward to great and rewarding business relationship with your appraisal or Real Estate Service Company.

ABOUT THIS PAGE

This page has been designed for our appraiser vendors the use by our vendors.

On this page you will find:

INFORMATION ABOUT SERVICES & PRODUCTS THAT WE OFFER OUR CLIENTS

PAYMENT INFORMATION

HOW YOUR CAN REQUEST ADDITIONAL

INFORMATION ABOUT OUR VENDOR PROGRAM

ADDITIONAL LINKS

ARTICLES & EDUCATIONAL ITEMS

TOOLS THAT YOU MAY FIND USEFUL

We have attempted to make this page as useful and user friendly as possible. Should you have ideas, comments, problems, suggestions or items of interest that you would like to share with Apella Real Estate Business Solutions and/or others please feel free to contact us. We will do our best to take them into consideration and better serve our clients, vendors and network members.

A WORD TO OUR VENDORS

Apella Real Estate Business Solutions works closely with our vendors to ensure that they are of the highest quality in real estate professionals. Apella keeps on record all the documentation that our client rather homeowner or lender may need in regard to our appraisers and real estate service providers, providing both our client and you convenience and timesaving. Information held on record includes E&O insurance certificates, licensing for regulators, and resumes. Documentation for real estate service product providers is to the same degree providing that it is required in the home state where the real estate service provider is located.

We have committed to work with our vendors to provide them with the tools and education that they need to supply our clients the highest quality service and products.

All appraisers in our vendor network are state licensed and or certified with all home inspectors being NACHI certified or state licensed and other real estate service product providers licensed or certified to same.

Apella Real Estate Business Solutions is a management company that has been designed for the homeowner and/or the general consumer.  Apella markets to a customer base that produces a request for products that are not the same as lenders. 

Apella places orders for typical lender products with our vendors, however we also place orders with our vendors that are not typical lender based products.  Often times we place request for appraisal products that are produced on a general forms and are for listing appraisals, pre-purchase appraisals and other homeowner related appraisal request.  

Apella Real Estate Business Solutions currently is one of only a few Appraisal Management Companies marketing directly to homeowners, real estate sales professionals and lenders.   

Most appraisal management companies market to or are owned by major lenders.  Apella Real Estate Business Solutions is a management company that was started by appraisers, is owned by appraisers and daily operations are managed by appraisers.  Appraisers that hold full understanding to the issues that affect the appraisal industry, understand what the appraiser has to do to maintain licensing, USPAP, education and run a business. 

Apella Real Estate Business Solutions holds our venders and the relationship we share with the highest regard. Without our vendors our business would not be successful. Apella Real Estate Business Solutions has worked hard to make our company a different kind of Appraisal Management Company and real estate service product provider. We have made the commitment to pay our vendors more at an 80% rate of what Apella charges.  Fully disclose to our vendors the pay fees and splits and to pay the vendor as quickly as possible can because we know the amount of work that they do.  Apella has made the commitment to help our vendors run their business more efficiently so that the appraisal and real estate service product industries can be improved. We have made the commitment to help in the education of our vendors because we know how much of a factor it is for our industry.

Through our commitments we look to bring generalization to the industries, improve collection issues, improve security and promote items that support our professions.

TYPES OF PRODUCTS

Apella Real Estate Business Solutions is approved by all major financial vendors if you find you are not on lenders or lenders underwriter list, just let us know and we will take care of this simple process for you.

RESIDENTIAL / INCOME FEE APPRAISALS

ESTATE & TRUST VALUATIONS

PRE MORTGAGE & PMI REMOVAL

RELOCATION FOR EMPLOYER

FORECLOSURE / REO/ BANKRUPTCY

COMMERCIAL& INDUSTRIAL APPRASIAL MANAGEMENT (SMALL BUSINESS UNDER $250,000)

LISTING APPRAISAL WITH MARKET DATA

NEW HOME PURCHASE APPRAISAL 

GENERAL MARKET VALUE APPRAISAL (MAY BE RETROSPECTIVE FOR TAXES)

DIVORCE APPRAISAL (CLIENT DISCLOSED)

PRODUCT TURN TIMES

Apella Real Estate Business Solutions prefers our vendors to contact the homeowner or person for entry contact to schedule a visit date and time with in the first 24 hours of receiving a service request from us.

All appointments are scheduled to the convenience of the homeowner and providing that an appointment for that time is not already scheduled.  Apella prefers that our vendors do their own scheduling, however we will assist our vendors in whatever means possible.  Should you have problems or not be able to schedule a visit date and time within the next five (5) days of receiving the request from us we request that our vendor contact us so that we may be able to assist in seeking alternative options.

Homeowner Product turn times are 72 hours (3 work week days) from the time of the visit completion for non-complex residential properties other than income properties. Times may be extended due to major or traditional holidays.

Homeowner Product turn times are 96 hours (4 work week days) from the time of the visit completion for non-complex income residential properties. Times may be extended due to major or traditional holidays.

Lender Product turn times are 48 hours (2 work week days) from the time of the visit completion for non-complex residential properties other than income properties. Times may be extended due to major or traditional holidays.

Lender Product turn times are 72 hours (3 work week days) from the time of the visit completion for non-complex income residential properties. Times may be extended due to major or traditional holidays.

Apella business hours are from 10:00 am standard eastern time to 6:00 pm standard eastern time with visits based on 5:00 pm standard eastern time. Apella will work with vendors and homeowners to set inspections as late as possible however Apella fully understands that visit times are limited by availability of day light in the winter based on digital photo requirements. Should a visit be scheduled after 5:00 pm then the visit completion time is perceived as being 9:00 am the next business day.

Product turn times for complex residential properties, complex income properties or commercial property products are quoted upon the visit completion so that a proper turn time can be fairly estimated for you to communicate to us so that we may correctly communicate to our client.

Turn times are based on availability and/or access to assessor records.  Should a delay be caused by the lack of assessor records or other item Apella Real Estate Business Solutions will contact you the client to communicate such a delay.

Homeowner products are allowed additional time frames for completion then what is custom for lenders due to each homeowner assignment being a custom request compiled with the communication required to educate some clients.

VENDOR COMPENSATION

Apella Real Estate Business Solutions is pleased to state that we pay more than the typical appraisal management company - 20% to 45% more!  Apella pays 80% to the appraiser of what is charged to the client by Apella.  This is fully disclosed (see below links to vendor compensation schedules).  Apella's Vendor Pack covers compensation and methods such as electronic payment transfers.

Apella Real Estate Business Solutions respects the amount of work, licensing requirements and overhead cost related to our industries.  Apella is committed to earning and keeping your loyalty.  While compensation is a key area of ours in maintaining this commitment it is only one of the reasons that we feel that you will enjoy working with us.

PAYMENT METHODS 

Apella Real Estate Business Solutions prefers that payment arrangements be made in advance by the means supplied in an electronic method such as what is provided by Pay Pal.

Pay Pal offers a multitude of payment methods that we encourage you to investigate. Your company, clients or client's customer and/or closing processor may make payments from the convenience of yours and their desk through the use of the Internet.

Further benefits are improved efficiency, cost savings, improved documentation and security.

In the event that you or your company would like to set up e-payment, we request that you fill out the items in our Vender Pack that allows us to set up a vendor account.

Should you like to invoice us that are an option too.  We do ask that you send the invoice in an e-mail or fax form and that you do not include the invoice in the appraisal report or real estate service product submitting. 

Should you have any questions or would like to request a vendor application please contact us and we will be more than happy to help you in this area.

To the right is a link to Pay Pal that you can use to set up an account with them.  Apella has the ability to compensate you through Pay Pal.  There is cost on the receiving end of funds transferred.  However we have found that it is a cost efficient means compared to the cost of operation areas such as accounting, account maintenance and collections.

Apella Real Estate Business Solutions is a strong advocate that as peers, our vendors encourage their own clients and customers to pay in an electronic format. By promoting the use of up front electronic payment methods as an industry we can reduce the threat of lost revenues from the non-paying element that we all encounter. Furthermore we, as peers in the industry will ensure that product turn times are maintained and consumer cost that is needed to compensate for the non-paying element of our industries be reduced. Apella Real Estate Business Solutions appreciates your assistance in the promoting of up front electronic or direct processor electronic payment methods.

GET PAID WHEN WE DO

Apella compensates our vendors as soon as when the funds become available.  We do not hold on to funds as some Appraisal Management Companies do.  Some of our clients pay in time frames similar to your own clients, however because we are appraisers ourselves, we understand your business needs.  Apella will inform you of all payment schedules with our product order.  You are more than welcome to contact us for any and all compensation inquiries.